Steps on how to submit a bonded warehouse order

Shipping Information
Delivery is Free within the NYC and Washington, DC metro areas.

Orders will be delivered within 3 business days with the approved clearance in New York and Washington, DC. All other cities – call 212-838-9151 ext.302 for delivery schedule.
Any shortages or breakage must be noted on the delivery document and signed by both your representative and our driver. Once delivery is completed and signed by your representative you will be responsible for payment in full.

Products that need to be exchanged must be cleared on a new Clearance form. Only merchandise that has been cleared on a Clearance form by the US Department of State, Office of Foreign Missions can be delivered.

Payment Terms
Payment is due within 30 days of delivery
Discounts will be forfeited after 30 days
Prices are quoted in US Dollars ($)
Prices are subject to change without prior notice
Payments can be made by cash, check or credit card
Visa, MasterCard, American Express, Diners Club, JCB & Discover accepted
Please contact your Account Executive to make cash payments.

If you need to contact us, please call or email us

New York Office: 212.838.9151 / Washington D.C. Office: 202.872.5200

Sales Team
Jeffrey Slater- ext.300 Diplomatic Division Operations Manager js@shopddf.com
Iva Sabcheva- ext. 302 Diplomatic Division Manager (NY, Chicago, Washington) is@shopddf.com
Chayana Hernandez – ext. 303 Account Executive (NY, Washington D.C. Boston) ch@shopddf.com
Anthony Bombace – ext. 304 Account Executive (NY, Washington D.C.) ab@shopddf.com
Michael B. Michael- ext.316 Logistics Coordinator (Washington D.C.) mm@shopddf.com

Billing Department
Karla Pratts – ext. 305 Accounts Receivable (New York) billing@shopddf.com
Celeste Edwards – ext. 317 Billing Department (Washington D.C.) billing@shopddf.com